FREE WORLDWIDE SHIPPNG

FAQs


General Information

For any inquiries, you can contact us through our contact page. We'd love to help!

Yes, after placing your order you should shortly receive a confirmation email with your order details.

Your safety and secure is of utmost importance. Our checkout is 100% safe and secure with a SSL-encryption to protect your data and information.

Cancelations must be done prior to your order being processed. If your order has been shipped, unfortunately we cannot cancel your order. You can cancel your order by contacting us.


Returns & Refunds

Please refer to our returns & refunds policy for information on how to progress with getting a refund.

Yes! We stand strongly with the quality of our products. Thats why you receive a 30 day money back guarantee if on the rare occasion that your product fails to work. We want to ensure you are 100% satisfied with your purchase.


Shipping Information

Yes, we ship to most countries!

Yes, we offer FREE worldwide shipping on all orders!

Please note: Due to Covid-19 there is a slight delay of 5-7 days in processing. This is to ensure the utmost safety of you and our team. Thank you for your patience!

We offer free worldwide shipping + tracking information on all orders. The average time for international shipping can be approximately 12-22 days. Your tracking number will be sent to your after your order has been processed.

Standard Shipping Times

USA and Canada: 6 - 20 days

Oceania: 8 - 20 days

Europe: 8 - 20 days

Latin America: 9 - 26 days

Other countries: 11 - 30 days

Your parcel will be left in a secure place, however please ensure you are available upon delivery. The buyer holds all responsibility for stolen, or lost delivery as a result of input of wrong shipment information.

If you have not received your package, please firstly check your shipment information. Then contact your local post. For any further enquiries, please contact us with your tracking number and order number.

Any possible taxes and duties applicable to your order may be applied by customs and are the sole responsibility of the customer.